THE IMPORTANT FEATURES IN AN EMERGENCY COMMUNICATION SYSTEM

Schools throughout Amarillo, TX, have been increasing their security measures. They’ve developed systematic emergency operations, a plan that reduces risks and dictates how to prepare for and respond to a crisis situation.

One of the most important elements in any emergency is clear and concise communication. Misinformation spreads quickly and can lead to errors that affect the safety of students and staff. The most effective system for providing parents, teachers, and staff with timely information is an emergency communication system.

SEE ALSO: Top Ways a Smart Security System Can Benefit Your School

SENDING THE RIGHT INFORMATION TO THE RIGHT PEOPLE IMMEDIATELY 

These systems send targeted messages when seconds count, getting the right message to the correct person in the fastest possible manner. Of course, there’s also such a thing as too much information that can lead to rumors and panic. 

That’s why these systems direct the necessary information to different parties involved. Recipients may be divided into groups based on their roles or location. These targeted emergency notifications may include building floor plans and live videos sent to first responders. Teachers receive shelter-in-place orders, evacuation plans, and instructions to head to reunification areas. Parents and guardians learn what event is occurring, response actions, and reunification plans.

Some incidents warranting this level of communication include lockdowns, evacuations, natural disasters, and active shooter incidents.

MULTIPLE LINES OF COMMUNICATION 

These communication systems can simultaneously send emergency alerts via voice, text messages, social media, email, mobile app push, and digital signage. Many can translate multiple languages. This broad reach ensures everyone gets the message on their preferred channel, regardless of what they're doing or what device they're using. 

When selecting an emergency communication system, it’s also important to ensure it integrates seamlessly with your existing communications infrastructure.

NON-EMERGENCY COMMUNICATIONS 

While called an emergency communication system, these notification systems are also designed for non-emergency events. In fact, there are countless applications for these systems in schools. 

A few everyday events that require shared information across numerous groups and individuals include school event cancellations, early dismissal reminders, schedule changes for sports events, PTA announcements, report card notifications, teacher-parent conference scheduling, and more.

THE BEST FEATURES FOR YOUR SCHOOL 

Not every emergency communication system is created equal. Make sure to look for the following features: 

• Two-Way Communication: As with all forms of interaction, one-way communication leads to inaccuracy and misrepresentation. Two-way communication lets people interact. Quick communication features let administrators know when a message has been read and enable teachers and staff to send immediate requests for help.
• Grouping: A blanket approach to sending messages can cause more harm than good. Make sure to get a system that lets you send various messages to different population segments.
• Geofencing: If an emergency occurs in one area and the people within that area need immediate information, you can draw a virtual boundary and send targeted messages to people within that border.

At ASAP Security Services, we help schools develop the best security measures, selecting the appropriate technology for their unique needs. To learn more about emergency communication systems or to schedule a complimentary consultation, contact ASAP Security Services today.